SUPPORT
How can we help?
Have a question, suggestion or issue? We would like to hear from you.
Support email
support@baglamaapp.comWhat to include in your message
- Your device model and operating system version
- App version (available through the Settings icon)
- The affected screen and steps to reproduce the issue
- A screenshot with personal information hidden, if helpful
TestFlight users can also send feedback through TestFlight.
Privacy →Frequently asked questions
Where can I download the app?
The app has not been released publicly yet. Android internal testing and iOS TestFlight testing are ongoing. Public download links will be added to the home page after release.
Is BağlamaApp free?
BağlamaApp is being developed as a free app.
Does it tune through the microphone?
The current version does not use the microphone or record audio. Tuning Frequency Charts provide reference frequencies and tones generated on your device.
Are the tones real bağlama recordings?
No. The reference tones are synthesised plucked-string sounds generated on your device.
How do I measure string length?
Measure from the lower bridge to the upper nut. Positive decimal lengths are accepted. Fret positions in the results are measured from the lower bridge. Physical minimum and maximum lengths have not been validated; numerical limits are not instrument recommendations.
Does the app need an internet connection?
Calculations, reference tones and the metronome work on your device. External source links, store/test distribution and support email require an internet connection.
How do I change language, theme or text size?
Use the Settings icon in the app to select Turkish or English, light/dark/system theme, or the large-text option.